Question 1

MY ORDER SAYS NON-RETURNABLE WHEN I TRY TO PROCESS A RETURN/EXCHANGE THROUGH THE RETURNS CENTER. WHAT DO I DO?

Accepted Answer

Please visit our Customer Care form (linked here) to reach out to us for further assistance with your return or exchange for an eGift Card. We are happy to take a look at your order and offer our assistance.

Question 2

CAN I EXCHANGE MY DRESS FOR ANOTHER SIZE OR STYLE?

Accepted Answer

You sure can, if it's been fewer than 45 days since your original order was delivered! Just head over to our Return & Exchange page here and click "Start My Exchange."

FAQ

MY ORDER SAYS NON-RETURNABLE WHEN I TRY TO PROCESS A RETURN/EXCHANGE THROUGH THE RETURNS CENTER. WHAT DO I DO?

CAN I EXCHANGE MY DRESS FOR ANOTHER SIZE OR STYLE?